Menu

  • How do I update my menu?
  • How can I add a different menu for a specific location?
  • How do I update my menu for temporary or seasonal specials?
  • How can I specify what times my menu items are available (i.e. brunch, lunch, dinner)?

Hours & Locations

  • How do I update my regular hours?
  • How do I set temporary hours changes?
  • How do I update my location address?
  • How can I mark a location as permanently closed or remove it from the app?
  • How can I mark a location as temporarily closed?
  • How can I add a new location to the Favor app?

Order and Delivery Support

  • We handed the runner the wrong items. What can I do to make sure the customer received the right order?
  • How do I update runners about new ordering procedures?
  • What do I do if an order from my store never made it to the customer?
  • An order was placed twice, how can I get reimbursed for the extra order?
  • The Runner picked up the food but left without paying, how can I get payment for the order?

Partnership & Sales

  • How do I get my business on the Favor app?
  • How do I become a Partner?
  • How do I become an integrated partner?
  • How do I become a Favor Fleet partner?
  • How can I grow my sales with Favor?

Billing & Invoicing

  • How often should I expect an invoice from Favor?
  • How can I pay my invoice?
  • Where can I access my previous invoice or payment history?
  • If I am signed up for automatic payments, when can I expect payment to be drafted from my account?
  • How do I update my financial/billing information?